Shanghai Meddo Medical Devices Co., Ltd.
Shanghai Meddo Medical Devices Co., Ltd.

Technical Help

At Meddo Medical, we take pride in our excellent products and technical support. All of our products combine years of collective knowledge and diverse research and clinical laboratory experience with timely, professional application and instrumentation support from our applications and field service teams. They can solve problems related to Equipments, accessories across a wide range of applications. When needed, experts can be dispatched to your site for regular preventive maintenance or on-site technical support.

After-sale Service

  • Meddo Medical adheres to the corporate culture of honesty, pragmatism and innovation strives to provide high quality services to our customers and strives for customer satisfaction, and always believes that customer satisfaction is far more important than competition. We will provide our customers with the knowledge of disinfection, rehabilitation, gas terminal and other healthcare equipment wholesale and related technical service consultation to achieve timely, efficient and convenient service.

  • We have a dedicated after-sales team working for Meddo, you can reach us at any time and we will keep in touch with you to understand all the details of your order and solve problems one-on-one. We want to work with you for a long time, not as a "one-time cooperation".

  • We will provide professional materials, such as videos and manuals, for your use,For after-sales feedback, please call 17715168788

Meddo Healthcare Equipment After-sale Service

Return Policy

The goods must be packed before return. When a complete machine is returned, it must be in its original packaging. The serial number of the product must be marked on the outside of the package and a brief explanation of the reason for the return must be sent with the returned item.

Warranty Policy

  • Meddo Medical is your reliable medical solutions supplier, our products are backed by a 12-month warranty, along with a lifetime maintenance service and technical support to provide assistance.

  • All products are backed by a 1-year warranty. If you purchase a product that does not meet the quality requirements, is not fit for purpose or does not meet the description, we will provide  technical support for  help to ensure your problem is resolved.

  • For items shipped in error, please contact us within 48 hours of delivery. We will arrange delivery of the correct item.

  • For defective or faulty items, please take a photo or video and we will resend it after confirmation.

Meddo Healthcare Equipment After Sale Service

Shipping Info

About ordering: Based on order you provided (including product name, model and quantity). If you agree to this offer, please send us your business name, address and phone number. We will issue a proforma invoice and advise you of the payment method. Delivery details will also be notified accordingly.

About delivery time: Based on the quantity ordered.For more details, please contact our sales

About the price:  We support x-works,we have professional freight partners who have cooperated for many years. If you need, our freight forwarder can help you arrange the shipment, very convenient.

About Shipping: We will check the proper packing method, minimize the packing size, compare the shipping cost from DHL, UPS, FedEx, TNT, ARAMEX etc., choose the right one, sea, rail, road or air shipping, depends on your location.

Research & Development

  • Talent Value

    The company attaches importance to talents and training, and has gathered a group of highly qualified technical talents, all of whom have master's degree or above, some of whom have more than 10 years or even 25 years of professional experience. Each person in the technical team has special expertise, including software design, hardware design, etc.

  • Strong research and development capability

    The company has more than 33 core technologies with independent intellectual property rights, including invention patents, software copyrights, utility model patents, etc. The company has won many national and provincial science and technology innovation awards. Relying on its strong R&D capability, the company develops new products every year and its sales volume accounts for more than 25% of the total sales.


  • Hamed from Arabia

    "We have been deep partners for many years, and Mydo's products are stable and trustworthy."

  • Leonardo from Italy

    "It is a great pleasure to work with Meddo"

  • Francis from France

    "Meddo's products are of high quality and perform well. It has been very popular with our end customers."

  • Slivia from Germany

    "The products are of good quality, stable performance, fast delivery and good after-sales service."

  • Louis from Denmark

    "Meddo is our trustworthy partner."

Latest News About Meddo
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